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Terms & Conditions

Last updated: 1 January 2023

These terms and conditions outline the rules and regulations for the use of VoskCoin's website.

Company Name : VoskCoin Technologies Limited

Company Address : 59 Sutherland Grove, Teddington, Middlesex, England, TW11 8RN.

1) Introduction

VoskCoin offers the following services “Bitcoin Mining Services”:

  • Managed bitcoin mining from our datacenter.
  • Sales of mining hardwares

These Generally Applicable Terms apply to all VoskCoin Services and VoskCoin Account holders, and shall include this document as well as any Schedules hereto, and shall be read in accordance with the policies ("VoskCoin Policies") as may be referred to herein or elsewhere within the VoskCoin website and which are to form part of these terms, including but not limited to:

  • Cookie policy
  • Privacy Policy
  • AML policy
  • Complaints policy

Please read the terms and conditions that may be especially applicable to the VoskCoin Services you desire to contract in addition to these Generally Applicable Terms and the policies referred to above.

The 'VoskCoin Terms' refers to these Generally Applicable Terms, the above-mentioned rules, and any other terms that may be applicable to the specific VoskCoin Services being contracted.

The VoskCoin Terms are a framework agreement that sets out the terms and conditions for you to use, access, view, or interact with VoskCoin in any way, including applying for a VoskCoin account ('VoskCoin Account') or using VoskCoin Services in any way ('VoskCoin Interaction').

You must read and understand these Generally Applicable Terms and the VoskCoin Policies, as well as any VoskCoin Terms specifically relating to the VoskCoin Services you wish to contract and the various associated risk warnings contained therein, before opening a VoskCoin Account or obtaining exposure to the VoskCoin Services.

By proceeding with any VoskCoin Interaction, you accept and acknowledge the associated risks in dealing with the respective VoskCoin Services and your agreement with these Generally Applicable Terms, the VoskCoin Policies as well as any VoskCoin Terms specifically relating to the VoskCoin Services you wish to contract.

You further agree to accept the decisions of VoskCoin with respect to all matters relating to the VoskCoin Services including the terms of any third-party providers which VoskCoin may engage with in the provision of the VoskCoin Services.

2) Registration Process

Once your VoskCoin Account has been activated, you will be able to access the VoskCoin Services, subject to VoskCoin's identification and verification process, which you must follow.

You agree that any information you provide during the identification and verification procedure, or in any other situation, is genuine and accurate, and that any payment you make through your VoskCoin Account is your rightful property and comes from a legitimate source.

For the purposes of verification, VoskCoin may seek more information from you. You agree to comply with all requests made on our behalf by VoskCoin or any of our third-party service providers in connection with your VoskCoin Account, including requests to identify or authenticate your identity, validate your funding sources, proof of control of your crypto private address, and any VoskCoin Transaction. This may include, but is not limited to, requesting additional information from you that will enable us to reasonably identify you, such as requiring you to take steps to prove ownership of your phone number or checking your information against third-party databases or other sources.

If we are unable to collect and verify such information, or if you do not comply with our reasonable demands, we have the right to close, suspend, or limit access to your VoskCoin Account and/or the VoskCoin Services.

We may discreetly verify the information you give us with, or we may collect information about you from secure databases ourselves or through third parties. By agreeing to these Generally Applicable Terms, you agree that we or a third party acting on our behalf may conduct such verifications.

You must keep your VoskCoin Account details valid and up to date at all times. If we suspect your information is outdated or wrong at any time, we may contact you and request additional information or ask you to repeat the verification procedure. While we validate your identity, a VoskCoin Transaction limit may be placed on your VoskCoin Account, or an existing limit may be changed. We will not be liable for any losses resulting from your failure to keep your information up to date.

To access the VoskCoin Services, go to the Accounts page in the VoskCoin website and pick the appropriate VoskCoin Account.

3) Security

It is solely your responsibility to keep your VoskCoin Account secure. While we may help you restore access to your VoskCoin Account if it is reasonable, VoskCoin is not obligated to restore any access to a VoskCoin Account in any event, including in the event of theft or any loss of control of the means of access to the VoskCoin Account. You agree that VoskCoin is not responsible for any damages or losses incurred as a result of such theft or loss of control of your VoskCoin Account that are not caused by VoskCoin's fault or negligence.

You promise to keep all passwords, PIN numbers, and access codes and information for your VoskCoin Account completely secret. VoskCoin will not be held accountable for any access to or use of your VoskCoin Account as a result of any disclosure of such access information by you or anyone else to whom you disclosed such information later.

Protecting your VoskCoin Account and any access information related to it includes, but is not limited to:

  • Logging out of your VoskCoin Account whenever you are not using it;
  • Keeping any device you use to access your VoskCoin Account safe and secure, and ensuring that any email account(s) you use to connect with us are also secure and only accessed by you;
  • Not writing down or disclosing the password to your VoskCoin Account;
  • Changing the password to your VoskCoin Account on a regular basis;

If you receive any SMSs, emails, questionnaires, surveys, or other links requiring you to provide your VoskCoin Account access information, do not provide your information and contact us immediately at [email protected]

If you believe your VoskCoin Account access information has been lost, stolen, or that anyone has access to your email account or device you use to communicate with us, do not provide your information and contact us immediately at [email protected]

If you have any questions concerning this, please contact us at [email protected]

VoskCoin is a company that specializes in providing financial services. Automated techniques may be used to process transactions and activity conducted within the VoskCoin website, and anyone who gains access credentials to a VoskCoin Account may use it to enter transactions without your permission. If you observe any unusual behavior, such as misuse or unauthorized use of your VoskCoin Account, you must inform us immediately at [email protected].

The balance in any VoskCoin Account belongs to the person or legal organization that is registered as the account holder. Only the rights of the VoskCoin Account holder are recognized. Your VoskCoin Account cannot be assigned or transferred to anyone else.

4) Unauthorized Access

If you suspect a VoskCoin Transaction was conducted erroneously or without your permission, please notify us as soon as possible using the VoskCoin website or by emailing [email protected] Failure to contact us as soon as you become aware of the unauthorised or wrongly completed VoskCoin Transaction, or within two months of the date of the transaction, may result in you losing your right to have the situation addressed.

We will refund to you the full amount debited without authorisation if it is determined that a VoskCoin Transaction was not authorised by you, or was incorrectly initiated or executed by us (provided we can prove such incorrect transaction occurred) and you notified us within 2 months of the date of the unauthorised VoskCoin Transaction.

However, if you have acted fraudulently, or have intentionally or with gross negligence failed to comply with your obligations set out in Clause on Security, or you have not notified us on time in accordance with Clause on Notification, you will be liable in full for all losses incurred in respect of a VoskCoin Transaction made by us which was not authorised by you.

PLEASE NOTE THAT ANY LIABILITY LIMITATIONS SET FORTH IN APPLICABLE LAWS IN RELATION TO AN UNAUTHORIZED OR INCORRECTLY EXECUTED PAYMENT TRANSACTION MAY NOT APPLY TO LOSSES RELATED TO VIRTUAL CURRENCY WITHDRAWALS.

5)VoskCoin Account Closure

We will close your VoskCoin either as a result of your request, which must be made in writing via the VoskCoin Customer Services [email protected], or as a result of VoskCoin closing your account for any other reason that may arise in accordance with any VoskCoin Terms and/or applicable law.

You agree that when we close your VoskCoin Account, VoskCoin may keep personal data about you, your VoskCoin Account, and any VoskCoin Interaction for a period of five years or as required by applicable law.

If your VoskCoin Account has a balance at the time of closure, VoskCoin may request that you withdraw your funds within a reasonable timeframe, during which time your VoskCoin Account will be accessible only for the purpose of removing the remaining balance. You will be unable to access your VoskCoin Account after this period has expired, but you may withdraw any remaining funds for a period of five years from the date of closure by contacting VoskCoin Customer Services [email protected] and requesting that the funds be sent to you either by refund or bank transfer. Any pending instructions will be cancelled once your VoskCoin Account is canceled.

To avoid an investigation, you cannot close your VoskCoin Account. If you try to close your VoskCoin Account while an investigation is underway, VoskCoin may freeze your account to protect any and all relevant parties from responsibility, including but not limited to itself, its affiliates, or a third party.

Even if your VoskCoin Account is closed, you are still responsible for any liabilities associated to it.

We may close your VoskCoin Account and terminate all applicable VoskCoin Terms with immediate effect in the following circumstances, without affecting the generality of this clause and without prejudice to any rights that have accrued under the VoskCoin Terms or any rights or remedies that may be applicable:

  • You breach a material condition of the VoskCoin Terms and fail to correct that breach within 15 days of being notified in writing to do so;
  • You consistently violate any of the VoskCoin Terms in such a way that it is reasonable to believe that your actions are inconsistent with your intention or ability to give effect to the VoskCoin Terms and the conditions set forth therein;
  • A bankruptcy, insolvency, winding up, or other similar event has occurred;
  • Any change in or introduction of laws, regulatory authority rules, or guidance (or change in the interpretation or application thereof) means that it is unlawful or contrary to any such law, rule, order, or regulation for either VoskCoin or yourself to perform or give effect to any obligations hereunder, and such obligation cannot be easily severed from the VoskCoin Terms;
  • You die;
  • We have cause to suspect that your use of the VoskCoin Services harms, corrupts, degrades, ruins, or otherwise harms VoskCoin, the VoskCoin Services, and/or the VoskCoin website;
  • The total number of transactions you make through your VoskCoin Account has a considerable variation (either positive or negative);
  • You have acted or omitted to act in any way that we reasonably believe will harm VoskCoin's business operations, reputation, or goodwill, and/or that we reasonably determine or suspect will result in any offense or increased risk or liability to us; and/or you have acted or omitted to act in any way that we reasonably determine or suspect will result in any offence or increased risk or liability to us; and/or you have acted or omitted to act in any way that);
  • We are unable to provide the VoskCoin Services to you due to a third-incapacity party's to provide us with any products and/or services that we require to provide the VoskCoin Services to you.

Other than closing your VoskCoin Account, we may take the following actions if you violate any of the VoskCoin Terms (including failing to pay us any amount owed):

  • Suspend (in whole or in part) your use of the VoskCoin Services, in which case we will not treat any order for a transaction that you may wish to make as having been received by us;
  • Disclose any transaction or other relevant information about you and your use of the VoskCoin Services to the appropriate regulatory authority, law enforcement agency, or government department, and/or;
  • Seek damages from you if applicable
6) Notice and Communication

You accept to receive electronic messages from VoskCoin in connection with VoskCoin and the VoskCoin Services. We shall send you communications via email to the primary email address indicated in your VoskCoin Account profile ('Primary Email Address'). It is your responsibility to keep this Primary Email Address safe. You acknowledge that VoskCoin is not responsible for any damages or losses incurred as a result of any unauthorized use or loss of control of the above-mentioned Primary Email Address.

It is your obligation to ensure that you log onto and examine the VoskCoin website, and your Primary Email Address on a regular basis, as well as open and review communications that we provide to you via those channels. You must review your notifications and VoskCoin Transaction history and report any questions, apparent errors, or unauthorized VoskCoin Transactions or usage of your VoskCoin Account as soon as possible. Failure to contact us in accordance with the applicable VoskCoin Terms in a timely way may result in the loss of funds and/or essential rights.

We may get in touch with you from time to time to inform you of changes to your VoskCoin Account or to provide you with important information. It is your duty to ensure that you check the VoskCoin website and Primary Email Address on a regular basis, and that your contact information in your VoskCoin website profile is accurate. In compliance with these terms, you may contact us via the VoskCoin website or via email at [email protected]

7) Personal Data

These Generally Applicable Terms, as well as any other applicable VoskCoin Terms, including any applicable Supplements, and our Privacy Policy, which may be found at https://voskcoin.net/privacy-policy/, govern the processing of your personal data. VoskCoin also complies with all applicable privacy laws.

You understand and consent that we may use the personal data we gather to make your interactions with the VoskCoin Services more convenient, including sharing non-sensitive information about you with other VoskCoin Account users.

You hereby irrevocably and unconditionally consent and authorize us to collect, use, process, and store any and all of your personally identifiable information, credit or financial information provided to us, including your KYC Information, at any time and at our absolute discretion, without regard to any of the consents provided to us by you in these Generally Applicable Terms or other VoskCoin Terms.

If necessary to comply with relevant legislation or to identify whether any VoskCoin Terms or relevant legislation have been violated, VoskCoin reserves the right to transmit information or personal data about you, as well as activity you conduct through your VoskCoin Account, to law enforcement institutions, state authorities, and financial institutions.

You consent to us using your personal information in connection with your VoskCoin Account in order to review, develop, and enhance our products and services. This may include disclosing your personal information to our affiliates, agents, distributors, and suppliers in order for them to handle VoskCoin Transactions and conduct statistical research and analysis. We may also share your personal information if forced to do so by law, legislation, or any competent authority or agency investigating any fraudulent, criminal, or unauthorised behaviour.

Please see our Privacy, Data Usage and Retention Policy at https://voskcoin.net/privacy-policy/ for further information on the personal data that VoskCoin collects and uses in connection with your VoskCoin Account and use of VoskCoin Services.

8) Links to other websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

9) Intellectual Property

VoskCoin owns or licenses the VoskCoin website, as well as all Intellectual Property Rights included within, including but not limited to any logos, content, product information, and so on. Without our prior written consent, you may not copy, imitate, reproduce, edit, or otherwise use any Intellectual Property found on the VoskCoin website, the website, or any website linked from it in whole or in part.

Except as necessary to enable you to access the VoskCoin website, nothing in the VoskCoin Terms provides you or any other person or organization any legal rights in the VoskCoin website. You undertake not to change, circumvent, or delete any notices on the VoskCoin website (including any Intellectual Property notices), including any digital rights or other security embedded or contained within.

You represent and warrant that the content, information, or data you submit to the website or VoskCoin website is yours and that you have all required rights to it.

In conjunction with the VoskCoin Terms, we reserve all of our intellectual property rights. This implies that VoskCoin, for example, will retain ownership of them and will be allowed to use them as it sees right.

10) Customer Support and Complaints

We take customer complaints very seriously. Please refer to our Chat Support or Contact page on the website https://voskcoin.net/ if you desire to lodge a formal complaint about us, the services we provide, or your VoskCoin Account.

You may obtain a copy of the applicable VoskCoin Terms, as well as any other information relevant to current applicable laws and regulations, at any time during the term of any VoskCoin Terms.

11) Amendments

VoskCoin may unilaterally amend any and all VoskCoin Terms by providing you with at least 1 (one) month written notice, either via the website or the VoskCoin App, or by sending an email to your Primary Email Address as set out in your VoskCoin Account at any time. You agree that it is your duty to check for revisions on a regular basis and to be familiar with and follow the most recent version of the VoskCoin Terms that apply to you.

You will be presumed to have accepted any modifications if you do not tell us to the contrary before the proposed date of the changes coming into effect. If you do not notify us to the contrary, your notification will be interpreted as a notice that you desire to close your VoskCoin Account and terminate any applicable VoskCoin Terms on the effective date of the changes.

Your non-termination of any VoskCoin Services or continuous use of any VoskCoin Services after the effective date of any amendments, changes, or updates signifies your acceptance of the VoskCoin Terms, as modified by such amendments, changes, or updates.

If a change to the VoskCoin Terms is required by law or relates to the addition of a new service, additional functionality to an existing VoskCoin Service, a reduction in the cost of the VoskCoin Services, or any other change that does not reduce your rights or increase your responsibilities, the change may be made without prior notice to you and will take effect immediately.

12) Warranties

The VoskCoin App, VoskCoin Services, and website are provided "as is," "as available," and without any express, implied, or statutory representations or warranties.

VoskCoin disclaims any implied warranties of title, merchantability, fitness for a particular purpose, and/or non-infringement for the website and all of its components to the maximum extent permitted by applicable legislation.

VoskCoin, its officers, directors, agents, employees, and suppliers make no representation or warranty of any kind for the VoskCoin Services, including the content, materials, information, and functions made available by the VoskCoin Services when used on or accessed through the VoskCoin website, or for any security breach associated with the transmission of sensitive information through any VoskCoin Interaction.

VoskCoin makes no representation or warranty as to the VoskCoin Services' compatibility for your needs. VoskCoin does not guarantee the website's uptime or availability, and does not promise that the website or VoskCoin Services will be error-free or uninterrupted. VoskCoin is not liable for any service interruptions, including but not limited to system failures or other interruptions, that may affect the receipt, processing, acceptance, completion, or settlement of VoskCoin Transactions or the VoskCoin Services.

VoskCoin has no influence over the items or services acquired through the VoskCoin Services. VoskCoin is not liable for the quality, performance, or any other consequences of the products and/or services purchased through the VoskCoin Services, and expressly disclaims any such duty.

13) Suspension of VoskCoin Services

We retain the right, without notice or obligation, to change, suspend, or discontinue any component of the VoskCoin Services, including hours of operation or availability of the VoskCoin Services or any VoskCoin Services feature.

PROHIBITED ACTIVITIES

The following actions are prohibited (the "Prohibited Activities"):

  • Unless VoskCoin expressly permits it in writing, you may not register more than one (1) VoskCoin Account;
  • If you have had a previous VoskCoin Account canceled by VoskCoin, you must not register a new VoskCoin Account unless VoskCoin expressly allows it in writing;
  • You must not attempt to manipulate or subvert the rights or obligations of VoskCoin, any other VoskCoin Account holder, or any third party; initiate or participate in any attempt to manipulate or subvert the rights or obligations of VoskCoin, any other VoskCoin Account holder, or any third party;
  • You shall not attempt to gain unauthorized access to any portion of the website or the VoskCoin App, or in any way compromise the security, functionality, or performance of the website, the VoskCoin App, or the VoskCoin Services in any manner;
  • You must not infringe on VoskCoin's or any third party's copyright, patent, trademark, trade secret, or other intellectual property rights, as well as publicity or privacy rights;
  • With respect to your VoskCoin Interaction, you shall not act in a defamatory, libellous, threatening, or harassing manner;
  • You are not permitted to harass VoskCoin personnel, agents, or other VoskCoin Account holders;
  • You must not give VoskCoin with any information that is false, inaccurate, or misleading;
  • You shall not refuse to participate with an inquiry or give proof of your identification or any other information to VoskCoin;
  • You must not use the VoskCoin Services in a way that is illegal under the law.
14) Account Suspension or Termination

VoskCoin reserves the right to limit, suspend, or terminate a VoskCoin Account, access to any VoskCoin Account, and use of any VoskCoin Services and/or the website at any time and without notice, including in connection with any activity deemed suspicious or fraudulent, or in any way directly or indirectly contrary to these Generally Applicable Terms, any other applicable VoskCoin Terms, and, in particular, the Prohibited Activities.

If VoskCoin considers, in its sole discretion, that you have violated any VoskCoin Terms, including the Prohibited Activities, we may take steps to protect ourselves, other VoskCoin Account holders, and any third parties. We may, for example, contact other VoskCoin Account holders or third parties with whom you may have transacted, contact law enforcement or other appropriate agencies and authorities, take legal action against you, and/or limit your VoskCoin Interaction as a result of this.

In the case of termination or cancellation of your VoskCoin Account, any Account Balance, after any liquidation and deducting any applicable fees, will be available for withdrawal by you, unless VoskCoin reasonably decides otherwise, for example due to any requirements of law enforcement authorities or court processes.

Any losses incurred as a result of the suspension of a VoskCoin Account are not covered by VoskCoin. For engaging in Prohibited Activities, VoskCoin may impose any appropriate sanction, including freezing any assets held in your VoskCoin Account and reporting to law enforcement and other authorities, as well as confiscation of any amounts held in your VoskCoin Account if required by law or the relevant authorities.

Wherever feasible, VoskCoin will provide you with pertinent information about the steps taken, but we may be unable to do so due to legal restrictions, such as not releasing protected third-party information or interfering with an investigation.

15) VoskCoin's Right to Set-Off

We shall be entitled to recover any sum due to us by retaining part or all of any sum that you have lodged with us under any VoskCoin Transaction or otherwise if any event occurs that entitles us to be compensated by you (including, but not limited to, any technical errors on our behalf or on behalf of our third-party providers). You will not have a right of set-off in the same way.

For the avoidance of doubt, if one of your VoskCoin Account's currency balances shows that you owe us money for any reason or has a negative balance, VoskCoin may set-off the amount you owe us by using funds you have in that currency or in another currency balance, or by deducting amounts you owe us from money you receive into your VoskCoin Account. Deductions may also be made from money you try to withdraw or send from your VoskCoin Account, or from funds in another VoskCoin Account that you control, as well as from any withdrawals you try to make.

If the amount owed to us is in a currency other than the Cryptocurrency you hold with us, we will use our Exchange Rates to convert the amount you hold with us to the currency of the amount you owe us. We don't need to inform you that this conversion is taking place.

16) Liability

Any liability arising from a breach of these Generally Applicable Terms or any other applicable VoskCoin Terms is limited to any loss or damage that is a reasonably foreseeable result of such breach and results directly from the defaulting party's acts.

To the extent permitted by law, VoskCoin is not liable or responsible, and you agree not to hold it liable or responsible, for any damages or losses (including, but not limited to, loss of any virtual currency, goodwill, reputation, profits, business opportunity, or other intangible losses, or any special, indirect, or consequential damages) resulting directly or indirectly from the use of the VoskCoin Services, however arising, including but not limited to:

  • Your incapacity to utilize the VoskCoin Services, for whatever reason;
  • delays or disturbances in the VoskCoin Services;
  • the fact that accessing the VoskCoin website or any related site or service may result in the transmission of viruses or other harmful malware;
  • any difficulties, bugs, errors, or inaccuracies in the VoskCoin Services of any type;
  • third-party activities or inactions;
  • A suspension of your VoskCoin Account or other action taken against it; or
  • Third-party acts and operations are illegal.

VoskCoin, its officers, authorized representatives, or connected entities or persons are not responsible for any delay or failure to meet their respective responsibilities, including any withdrawal requests, owing to any cause beyond their reasonable control. These are called Force Majeure Events and they include but are not limited to: any action or inaction by you or any third party; acts of God; war; riots; government intervention; natural disasters; any market movements, volatility, or crash; any technological failure, including failure within the virtual currency ecosystem; any infrastructure failure, including computer, server, or network failures beyond our reasonable control; security breaches; acts or omissions of a third party; acts or omissions of a third party; acts or omissions of a third party; acts or omissions

VoskCoin employs industry-standard techniques to keep its website and its VoskCoin Services free of viruses and other malicious software, but we cannot guarantee that they will remain virus-free. We are not responsible for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that infects your computer equipment, computer programs, data, or other proprietary material as a result of your use of our website, the VoskCoin App, or VoskCoin Services, or your downloading of any content from it or any website linked to it.

We shall not be liable if a request to obtain or restrict exposure that you submit to us is not displayed on the website or if it is withdrawn or not carried out.

Certain warranty disclaimers and liability limits are prohibited in some jurisdictions. You will only be subject to disclaimers or limits that are permissible under applicable law. Subject to the foregoing, our liability will be limited to the maximum extent permitted by applicable laws, and VoskCoin, its officers, employees, licensors, partners, service providers, or subcontractors (if any) will not be liable for any indirect, special, incidental, punitive, or consequential damages (including, without limitation, lost profits, loss of use, loss of data, or loss of goodwill) arising out of or in connection with any VoskCoin. Whether such liability arises from a claim based on breach of contract, breach of warranty (including negligence), product liability, or otherwise, and whether or not the respective persons have been advised of the possibility of such damages, the foregoing provisions apply in relation thereto, but are not limited to:

  • Your use of, access to, and display of the VoskCoin Services, as well as any delay or inability to use, display, or access the VoskCoin Services;
  • Viruses, information, software, connected sites, items, or services accessed from the VoskCoin Services; or
  • Any firm that uses VoskCoin Services or another third party's act or omission;
  • Any acts or omissions by any cryptocurrency custodian, whether or not liability is determined in respect of such third parties;
  • Any non-execution or improper execution of a VoskCoin Transaction, whether a virtual currency transaction or a VoskCoin bank transfer, that we have carried out in accordance with a unique identification provided by you that proves to be erroneous;
  • Any failure or delay in performing our obligations under applicable VoskCoin Terms (including any delay in payment) due to any cause beyond our reasonable control, including but not limited to any action or inaction by you or any third party, any force majeure event, bank delay, postal delay, failure or delay of any fax or electronic transmission, any accident, emergency, act of God, or any unusual or unforeseeable circumstances;
  • Delays or disturbances in the VoskCoin Services; Viruses or other malicious software obtained by accessing the website or any associated site or service; any glitches, bugs, errors, or inaccuracies in the VoskCoin Services; any virus, distributed-denial-of-service attack, or other technologically harmful material that infects your computer equipment, computer programs, data, or other proprietary material as a result of your use of our website or your downloading of any content on it.
  • a third-material, party's activities, or inactions;
  • Your VoskCoin Account has been suspended or further action has been taken against it;
  • As a result of changes to any VoskCoin Terms or VoskCoin Policies, you may need to adapt your practices, content, or behavior, or you may lose or be unable to do business.
  • Third-party criminal acts and operations involving counterfeited and/or illegal documents or data obtained illegally;
  • Any losses incurred as a result of a new law or regulation imposing a duty on us, or our obligations under the laws of any jurisdiction;
  • Any loss or damage you may incur as a result of any abnormal or unforeseeable circumstances beyond our reasonable control that would have been unavoidable despite our best efforts, such as delays or failures caused by problems with another system or network, any breakdown or failure of transmission, communication, data processing, or computer facilities, mechanical breakdown, an act of State of Government, war, riot, or terrorism, any act of God, any market, postal, or other strikes or other similar industrial action, or any inability or delay in obtaining any materials, energy, or other supplies required to fulfill our responsibilities under the Terms.
  • Your use of, or inability to use, VoskCoin corresponding Accounts, and/or the VoskCoin website, as a result of or in connection with any failed, missed, delayed, or fraudulent transactions, payment transmission errors, etc.
  • Any unauthorized access to, disclosure of, or unlawful or fraudulent use of your VoskCoin Account, VoskCoin website, Personal Data, pin, or password that is not attributable to VoskCoin's negligent or dishonest acts or omissions;
  • Any other party's mistake, negligence, willful default, misconduct, fraud, act, omission, breach or failure, or violation of applicable laws (including you and the Crypto wallet Issuer);
  • Our following your directions in a reasonable manner;
  • Any loss incurred by you or a third party as a result of events beyond our control (such as non-delivery of mail, machine failure, system failure, strikes, or communication linkage failure)
  • Any losses incurred as a result of your negligence or fraudulent behavior, whether alone or in concert with others;
  • Any losses you may have incurred as a result of your Crypto Wallet Issuer Terms;

Subject to the foregoing, VoskCoin's responsibility to you under any VoskCoin Terms is limited to the Fees you paid to VoskCoin in the three months prior to the alleged violation.

Nothing in the VoskCoin Terms will operate to limit or eliminate liability for death or personal injury, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or modified by law.

You are still liable for the following under any and all relevant VoskCoin Terms:

  • All financial or other liabilities incurred by VoskCoin, a VoskCoin Accountholder, or a third party as a result of your breach of any VoskCoin Terms, your use of the VoskCoin Services, or any usage of your VoskCoin Account.
  • Irrespective of termination, suspension, or closure, any charges and other amounts incurred through the use of your VoskCoin Account; and
  • Complying with all laws, rules, and regulations of your specific jurisdiction that may apply to you in connection with your use of the VoskCoin website, and/or VoskCoin Services, including but not limited to those related to export or import activity, taxes, or foreign currency transactions. You are solely responsible to the state and other subjects for the fulfillment of all tax obligations. VoskCoin is not liable for the fulfillment of tax requirements, as well as the calculation and transfer of taxes that apply to you.
18) Termination

VoskCoin may terminate any VoskCoin Terms at any time by giving you (30) thirty days' notice, at its sole discretion. Any of our rights or obligations arising under the VoskCoin Terms will not be affected if the VoskCoin Terms are terminated.

Your VoskCoin Account may be closed if your VoskCoin Terms are terminated. Your remaining balance will be handled in accordance with these Generally Applicable Terms.

Any clauses that should, by their nature, survive the expiration of the particular VoskCoin Terms will do so,

  • any applicable VoskCoin Terms may be terminated with immediate effect by any Party at any time, without prejudice to any rights that have accrued under applicable VoskCoin Terms, or any party's other rights or remedies, if:
  • the other party breaches any VoskCoin Terms materially and fails to fix the infringement within 30 days after being notified in writing to do so;
  • the other party repeatedly violates any of the VoskCoin Conditions in such a way that it is reasonable to believe that its actions are inconsistent with its intention or ability to carry out the terms of the VoskCoin Terms;
  • a bankruptcy, insolvency, winding up, or other similar event has occurred to the other party; and/or
  • Because of laws, payment scheme rules, regulatory authority rules or guidance, or any change in or introduction thereof (or change in the interpretation or application thereof), performing or giving effect to any of the parties' obligations hereunder is unlawful or contrary to any such law, rule, order, or regulation, and such obligation cannot be easily severed from the VoskCoin Terms.

Without prejudice to any rights or remedies that may have accrued under applicable VoskCoin Terms, VoskCoin may terminate any VoskCoin Terms with immediate effect by giving writing notice to you if:

  • We have been unable to validate your details in accordance with the VoskCoin Terms;
  • You die;
  • We have reason to suspect that your use of the VoskCoin Services damages, corrupts, degrades, destroys, or otherwise negatively affects any VoskCoin Services, as well as any other software, firmware, hardware, data, systems, or networks that you access or use
  • There is a considerable change in the total number of VoskCoin Transactions you make (either positive or negative);
  • You have acted or omitted to act in any way that we reasonably believe will harm VoskCoin's business operations, reputation, or goodwill, or that we reasonably determine or suspect will result in any offence or increased risk or liability to us; and/or you have acted or omitted to act in any way that we reasonably determine or suspect will result in any offence or increased risk or liability to us; and/or you have acted or omitted to act in any;
  • We are unable to deliver the VoskCoin Services to you because a third party has failed to provide us with any goods or services that we require to provide the VoskCoin Services to you.

We are otherwise entitled to terminate these or any other VoskCoin Terms if you have breached any VoskCoin Terms (including your obligation to pay us any sum outstanding), or we may:

  • suspend (in whole or in part) your use of the VoskCoin Services, in which case we will not recognize any order for a VoskCoin Transaction that you may wish to make as having been received by us;
  • Any VoskCoin Transaction, as well as any other relevant information about you and your use of the VoskCoin Services, should be reported to the appropriate regulatory authority, law enforcement agency, or government department; and/or
  • If necessary, seek compensation from you.
  • The closing of your VoskCoin Account, as well as all VoskCoin Services and the associated VoskCoin Terms, is required to terminate these Generally Applicable Terms. Your remaining balance will be handled by VoskCoin in line with the relevant VoskCoin Terms.
  • Any terms that should by their nature survive the termination of these Generally Applicable Terms or other VoskCoin Terms, as applicable, shall also survive.
19) Seizure and Refund of Balances

Without prior warning to the VoskCoin Account holder, VoskCoin has the right to cancel access to and/or confiscate any funds kept in a VoskCoin Account indefinitely. According to current law, VoskCoin is not compelled to and may be prohibited from disclosing the reasons for such VoskCoin Account limitations.

In closing your VoskCoin Account, we may transfer the money back to their source unless we are forbidden from doing so by any applicable legislation, rule, court order, or instruction or guidance of a competent regulatory authority or agency.

Regardless of the foregoing or any other provision in any applicable VoskCoin Terms, VoskCoin reserves the right to refuse to refund your account balance, in whole or in part, or to restrict access to your account balance in accordance with applicable law if we reasonably believe you have not acted in accordance with any VoskCoin Terms or have acted unlawfully, or if we are prohibited from allowing you access to your account balance by any applicable law, regulation, court order or instruction or guidance of a competent regulatory authority or agency.

20) Tax Liabilities

It is your obligation to identify which taxes, if any, apply to the payments you make or receive, and to collect, report, and repay the applicable tax to the appropriate tax body. We are not responsible for assessing whether taxes apply to your VoskCoin Transactions, or for collecting, reporting, or remitting any taxes owed as a result of your VoskCoin Transactions.

It is your obligation to comply with all applicable tax regulations in connection with your use of the VoskCoin Services, including, but not limited to, the reporting and payment of any taxes deriving from profits made via use of the VoskCoin Services.

Where you use your VoskCoin Services abroad, we may be required to comply with foreign tax regulations in certain instances. You undertake to abide by all relevant tax regulations in connection with your use of the VoskCoin Services, including, but not limited to, the reporting and payment of any taxes arising from VoskCoin Transactions made through the VoskCoin Services.

21) Translation Interpretation

If We have made these Terms and Conditions available to You via our Service, they may have been translated. In the event of a disagreement, you agree that the original English text will take precedence.

22) Jusrisdiction

Unless otherwise noted, these Generally Applicable Terms, as well as all additional VoskCoin Terms, are governed by the laws of United Kingdom, and any claim or dispute arising out of them is subject to the exclusive jurisdiction of United Kingdom courts. These Generally Applicable Terms do not include any alternative dispute resolution methods as a means of disputing or issuing any claims in respect to these Generally Applicable Terms, for the avoidance of doubt.

22.1) For European Union (EU) Users:

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

22.2) United States Legal Compliance

You represent and warrant that:

  • You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a 'terrorist supporting' country, and
  • You are not listed on any United States government list of prohibited or restricted parties.
23) Miscllaenous

You may be asked to accept additional terms and conditions, either with VoskCoin or with a third party, in order to use various functions of the VoskCoin Services. You consent to this by opening a VoskCoin Account.

You and VoskCoin agree that each party may only make claims against the other on an individual basis, not as a plaintiff or class member in any ostensibly class or representative action or proceeding. No adjudicator has the authority to consolidate or join the claims of more than one person or party, and no adjudicator has the authority to preside over any type of consolidated, representative, or class action. Any relief granted to one VoskCoin Accountholder will not affect the accounts of other VoskCoin Account Holders.

These Generally Applicable Terms, as well as all other VoskCoin Terms unless expressly indicated otherwise, do not intend to confer any benefit on any third party. Any rights to enforce any of these terms against VoskCoin are limited to the VoskCoin Accountholder.

Without VoskCoin's prior written agreement, you may not transfer, assign, or sell any rights or obligations you have under the VoskCoin Terms, or otherwise award any third person a legal or equitable interest in your VoskCoin Account. At any moment, VoskCoin reserves the right to transfer or assign any and all VoskCoin Terms, as well as any right or obligation arising from them.

We will not be deemed to have waived any of our rights under the VoskCoin Terms or relevant laws if we fail to pursue them.

Any subpoena, levy, or other legal procedure that we believe is valid may be followed. We may send you an email, a phone call, or a letter informing you of the procedure. VoskCoin has the right to replace any of their third-party service providers and processor, at any time and without warning.

VoskCoin maintains the right, but not the obligation, to edit, change, refuse to post, or remove any provider content, in whole or in part, that is objectionable, erroneous, illegal, fraudulent, or otherwise in violation of the VoskCoin Terms in its sole and absolute discretion.

If any term of the VoskCoin Terms is found to be invalid or unenforceable, the remaining provisions will be enforced to the degree practicable, unless otherwise indicated in any VoskCoin Terms.

Exchange rates for foreign currencies fluctuate due to factors beyond our control. Past movements or patterns in foreign currency exchange rates should not be interpreted as a predictor of future changes in such rates.

24) Interpretations

The headers of clauses, schedules, and paragraphs have no bearing on the interpretation of these Terms.

A natural person, a corporation, or an unincorporated body are all considered people (whether or not having separate legal personality).

Any applicable Schedules are incorporated into these Generally Applicable Terms and have the same force and effect as if they were included in their entirety in the body of these Generally Applicable Terms. The Schedules are included in any reference to these words.

Any company, corporation, or other body corporate, wherever and however constituted or established, will be referred to as a company. Unless the context dictates otherwise, singular words include plural words, and multiple words include singular words, and references to one gender include references to the other genders.

The parties to the relevant VoskCoin Terms, as well as their personal representatives, successors, and permitted assigns, shall be bound by these Generally Applicable Terms and any other applicable VoskCoin Terms, and references to any party shall include that party's personal representatives, successors, and permitted assigns.

A reference to a legislation or statutory provision means that it has been altered, extended, or re-enacted at some point in the past.

Email, Website notifications, and the VoskCoin Chat Support are all examples of writing or written.

A party's commitment not to do something also includes an obligation not to allow it to be done.

In any jurisdiction other than United Kingdom, any reference to a legal term for any action, remedy, method of judicial proceeding, legal document, legal status, court, official, or any legal concept or thing shall be deemed to include a reference to that which most closely approximates the equivalent legal term in that jurisdiction.

Any reference to any VoskCoin Terms or any other agreement or document referred to in any VoskCoin Terms refers to the said VoskCoin Terms or such other agreement or document as varied or novated from time to time (in each case, except in violation of applicable VoskCoin Terms).

Clause references are to the relevant VoskCoin Terms Clauses, unless otherwise noted, and are to Clauses within the Section in which the reference appears. References to paragraphs also refer to the applicable Section's paragraphs.

References to Schedules refer to the relevant VoskCoin Terms' Schedules, while references to paragraphs refer to the relevant Schedule's paragraphs.

Any words after the phrases include, in particular, for example, or any similar expression are illustrative and do not limit the meaning of the words, description, definition, phrase, or term preceding those terms.

Supplements to these Generally Applicable Terms are an important element of these terms because they outline how you and VoskCoin will use specific VoskCoin Services.

The definitions in this document and below apply to these Generally Applicable Terms, as well as all other VoskCoin Terms unless expressly specified otherwise.

25) Definitions

25.1) Intellectual Property

Patents, invention rights, copyright and related rights, trademarks and service marks (whether registered or not), business names and domain names, goodwill and the right to sue for passing off or unfair competition, rights in designs, styles of presentation of goods and services, database rights, rights to use, know-how, utility model, and protect the confidentiality of confidential information (including know-how) are all examples of intellectual property.

This includes all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, intellectual property, whether registered or unregistered, and all similar or equivalent rights or forms of protection that exist or will exist now or in the future in any part of the world. VoskCoin Account: Your account with VoskCoin which is governed by Generally Applicable Terms, as well as any other applicable VoskCoin Terms.

25.2) VoskCoin Website

VoskCoin's website which allows account holders to manage and access their accounts and information, as well as apply for VoskCoin services.

25.3) VoskCoin Customer Services:

The VoskCoin Services contact center where you can get answers to your questions about your VoskCoin Services.

You can contact Customer Services by:

  • Calling the number listed on our website (calling this number may incur a charge from your network provider);
  • Sending an email to [email protected] using the email address associated with your VoskCoin account; or
25.4) Personal Data:

Your name, date of birth, home address, email address, and telephone (landline and/or mobile) number are all registered personal identifiable details connected to the use of your VoskCoin Account. Our Privacy Policy contains a complete list of the Personal Data we process.

25.5) Primary Email Address:

The primary email address is the one you entered in your VoskCoin Account profile.

25.6) Prohibited Activities

Is as defined under the relevant clause to this agreement.